1. Introduction

Veterama GmbH is committed to making its website and mobile applications accessible in accordance with the national legislation implementing Directive (EU) 2016/2102. The legal basis is the Disability Equality Act (BGG) and the Barrier-free Information Technology Ordinance (BITV 2.0).

This accessibility statement applies to the veterama.de website.

2. Accessibility status

This website is partially accessible, as not all requirements are fully met.

3. Non-accessible content

The following content is currently not fully accessible:

1. a) Technical barriers

• Incorrect or missing HTML structure: For example, unused or non-existent <h1> headings.

1. b) Content barriers

• Missing or insufficient subtitles for videos and audios (no complete transcripts or audio descriptions available).
• PDF and Office documents are not accessible (missing tags, poor structure, non-accessible tables).

1. d) Disproportionate burden

According to Article 5 of Directive (EU) 2016/2102, an exception may be made for certain content due to disproportionate burden. Despite our efforts, it is currently not possible for us to provide the following content completely barrier-free:

• Older PDF documents and Office files:
  Many PDF documents and Word files published before September 23, 2018 are not accessible. These documents sometimes contain missing structures, inadequate alternative texts for images or complex tables that cannot be revised at short notice without additional resources.
  • Where possible, new documents are provided in an accessible format.
  • If you require a specific document in an accessible version, please contact us at info@veterama.de.
• Older videos without subtitles or audio description:
  Videos published before September 23, 2020 may not contain subtitles, audio descriptions or accessibility features.
  • Where possible, new videos are published with subtitles and additional accessibility features.
  • If you need support with older video content, please contact us at info@veterama.de.

4. Preparation and review of this declaration

This declaration was created on 19.03.2025.

Methodology of the audit:

Self-assessment (internal tests with different browsers and keyboard navigation) as well as partially automated tests with WAVE.

5. Feedback and contact details

If you notice any deficiencies with regard to the accessibility of our website or if you require information on non-accessible content, you can contact us:

[Name of the organization]
Veterama GmbH
Ilvesheimer Straße 26
68526 Ladenburg
E-mail: info@veterama.de
Phone: +49 (0) 62 03 / 1 35 07

If you require content or documents in an accessible version, we will provide you with these on request within a reasonable period of time.

6. Conciliation procedure

If you are of the opinion that this website is not accessible, you can inform our office or person named in section 5.

If you do not receive a satisfactory response from us within six weeks, you can contact the relevant arbitration board:

State Center for Accessibility
Conciliation body
Else-Josenhans-Straße 6
70173 Stuttgart

Phone: 0711 123 39375
E-mail: schlichtung@barrierefreiheit.bwl.de
Website: https://barrierefreiheit-bw.de/